Refund policy

At Mané Nails, we strive to ensure your satisfaction with every purchase. If you are not entirely pleased with your order, we offer a hassle-free return and refund policy. Please review the following guidelines:

Eligibility:

  • Returns are accepted within 30 days from the date of purchase.
  • Products must be unused, unopened, and in their original packaging.

Process:

  • Contact our customer support team to initiate the return process.
  • Provide your order details and reason for the return.
  • We will guide you through the return procedure and provide a return authorization if applicable.

Refunds:

  • Once we receive and inspect the returned items, we will issue a refund to the original payment method.
  • Shipping charges are non-refundable, and return shipping costs are the responsibility of the customer.

Damaged or Defective Items:

  • In the rare event of receiving damaged or defective products, please notify us within 48 hours of delivery.
  • We will arrange for a replacement or offer a full refund, including shipping charges.

Please note that certain products, such as intimate or sanitary goods, are non-returnable for hygiene reasons. Also, refunds may take several business days to reflect in your account depending on your payment provider.

We are committed to ensuring your satisfaction and will work diligently to resolve any issues. Feel free to contact our customer support team for any further assistance regarding returns and refunds.

Note: This return and refund policy is subject to change without prior notice. Please refer to the latest policy available on our website for any updates.